Returns and Refunds

We endeavour to supply a superior product every time something leaves our warehouse.

All our items are checked by our quality control team before they leave. Sometimes, something may go wrong in shipping, that causes a fault in the product.

For all items that may not be quite right, please contact us on info@houseworx.shop and we will organise a replacement or refund if no replacement is available.

Please check out our PRODUCT CARE AND INFORMATION page as often it is a simple fix first.

Please Note: we do not refund for incorrect choice; however, we are happy to exchange any product at the purchaser's expense.